Support

Support Center

Start with these common answers. Ali and your rewards never disappear just because you missed a notification.

Why did I not receive a notification when the journey ended?

Notifications are optional. Allow Little Journey to send notifications in iOS Settings, then turn on Return Reminder in the app's Settings. Even without a notification, Ali and the satchel wait at home and rewards never expire.

Will closing the app erase an active journey?

No. Journey state is stored on your device and restored when you reopen the app. Manually changing the device clock by a large amount may affect the timer display in this offline version.

Can deleted data be recovered?

No. Delete All Data permanently erases the local save, and this version has no cloud backup. Consider using Export My Data to save a readable JSON copy before deletion.

Why is my collection missing on a new device?

This version has no account system or cross-device cloud sync. Each device has its own local save.

Does the app require an internet connection?

Core journeys, the collection, journal, and settings work offline. The app does not upload your save to the developer.

How do I change the display language?

Open the app's Settings and choose Display Language. Select Follow System, Simplified Chinese, or English. Follow System uses the language selected for your device or for Little Journey in iOS Settings.

Contact Support

When reporting a problem, include the app version, iOS version, device model, steps to reproduce, and screenshots if helpful. Please do not send sensitive personal information.

Developer: Chen HaoMing

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